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DOSYSO

Privacy Policy

Last updated: 1 July 2026

This policy explains what information DOSYSO Leather Goods Pvt. Ltd. collects when you use dosyso.com, why we collect it, and the control you have over it. The short version: we collect only what we need to serve you, we never sell your data, and you can ask us to delete it at any time.

Information we collect

  • Order information: name, email, phone, shipping and billing address, and items purchased
  • Account information: login email and encrypted password, saved addresses, wishlist
  • Payment information: processed entirely by our PCI-DSS-compliant payment partners — we never see or store card numbers
  • Device and usage data: pages visited, approximate location and device type, collected via privacy-respecting analytics

How we use it

  • Fulfilling and delivering your orders, and providing customer support
  • Sending transactional messages (order confirmations, shipping updates)
  • Marketing emails only with your consent — every email includes one-click unsubscribe
  • Improving the site: aggregate, anonymised analytics only
  • Fraud prevention and legal compliance

Sharing

We share data only with service providers who need it to serve you — couriers (name, address, phone), payment processors, and email providers — under contracts limiting their use of it. We never sell or rent personal information to anyone.

Cookies

We use essential cookies for cart and login functionality, and optional analytics cookies you can decline. Your theme preference and cart contents are stored locally on your device.

Your rights

You may request a copy of the data we hold about you, correct it, or ask us to delete it entirely by writing to support@dosyso.com. We respond within 30 days. You may withdraw marketing consent at any time via the unsubscribe link or your account settings.

Security & retention

All traffic is encrypted with TLS. Order data is retained for 7 years to meet tax and accounting obligations; account data is deleted within 30 days of a deletion request. Questions about this policy: support@dosyso.com.